![]() When a piece of hardware is not working, it may not be listed or may show a yellow exclamation point next to the identified hardware to indicate there is an issue. If Rally is connected through a USB hub or extender on the computer side, try plugging directly into a USB port: Some external hubs or extenders may not have adequate power or specifications to support Rally.įor Windows, open Device Manager to check that driver is properly installedĭevice Manager in the Windows Operating Systems allows users to view and control the hardware attached to the computer. Try a different computer: Does the Rally work fine on another system? Try a different USB port: Sometimes a USB port on your system may have an issue. If you have plugged Rally into a USB port and after several minutes the device is not recognized in the system or not showing up in your applications, please try the following to ensure whether it is a connection issue rather than problems with your hardware:Ĭheck your setup: Are all cables and connections plugged in tightly and correctly?
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